All Systems Operational

About This Site

Welcome to the Service Status Page for Charles Darwin University
It is pitched to give you the Customer a high-level view of services offered and their current status
Maintenance periods are also described for future possible interruptions and degradations of service that may affect Staff and Students
For assistance with any services offered by Charles Darwin University, please contact the ITMS Service desk on 08 7943 6600 or visit our self-service portal LogIt, at http://logit.cdu.edu.au/

Accounts and Access Operational
90 days ago
100.0 % uptime
Today
eCentre ? Operational
90 days ago
100.0 % uptime
Today
Portal Access and Password Reset ? Operational
90 days ago
100.0 % uptime
Today
Communication Operational
90 days ago
99.98 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
MS Teams ? Operational
90 days ago
100.0 % uptime
Today
Group call handling and direction ? Operational
90 days ago
100.0 % uptime
Today
Telephony ? Operational
90 days ago
99.54 % uptime
Today
Security and Safety Operational
90 days ago
100.0 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
Education Technologies Operational
90 days ago
100.0 % uptime
Today
Online Teaching ? Operational
90 days ago
100.0 % uptime
Today
Student Virtual environment ? Operational
90 days ago
100.0 % uptime
Today
Business Software Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Cloud Services ? Operational
90 days ago
100.0 % uptime
Today
Staff Virtual environment ? Operational
90 days ago
100.0 % uptime
Today
Storage and Printing Operational
90 days ago
100.0 % uptime
Today
Student and Staff Printing ? Operational
90 days ago
100.0 % uptime
Today
Storage ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Wired Network ? Operational
90 days ago
100.0 % uptime
Today
Wireless Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Access ? Operational
90 days ago
100.0 % uptime
Today
Websites and Portals Operational
90 days ago
100.0 % uptime
Today
portal.cdu.edu.au ? Operational
90 days ago
100.0 % uptime
Today
Placements ? Operational
90 days ago
100.0 % uptime
Today
CDU.edu.au ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 25, 2023

No incidents reported today.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Resolved - All Services are now restored at 10:46am ACST

VOCUS have restored services to Data Centre, resolving all issues with external phone calls for CDU

Mar 13, 10:59 ACST
Update - Contacting the ITMS Service Desk and Student Central are also impacted for internal callers.

If you need to contact them, you will need to use a Mobile Phone and dial the external numbers:
(08) 7943 6600 for ITMS Service Desk
1800 061 963 for Student Central

Mar 13, 10:02 ACST
Identified - Time Frames - 13/03/2023 08:00 am (Mon) – Ongoing
Clients Impacted - All Staff and Partner Organisations

Status of Incident - The CDU telecommunications provider VOCUS is currently experiencing an outage with their network.
They are working on restoring the service as quickly as possible, and will keep CDU informed as to the progress.

Services Impacted - Calling any external phone numbers

Further Information - Internal phone calls, CDU mobiles and Incoming phone calls are not affected by this outage

ITMS will keep staff informed and update when services are restored.

Mar 13, 09:34 ACST
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.